Our team will carry out strict inspection of quality and packaging before shipping. We will not ship the goods until we ensure that they are in perfect condition.

One important thing is that you need to pay attention to the size (a size measurement will be shown below each item). Please compare your size with the measurement carefully and choose the most suitable size.

If you are not satisfied with your purchase from shopu.co.uk, you can return or exchange your items within 30 days.

Request:

1. Items received within 30 days.

2.Items should be unworn, unwashed, undamaged and in original package with all tags clearly attached with any related accessories that were included.

3. Return shipping fee is paid by the buyer.

4. Refund includes the payment for the order (shipping fee excluded).

Return & Exchange instruction

1. If you are not satisfied with the product you got from shopu.co,uk, please contact our customer service first. They will offer you return details. The email address is service@shopu.co.uk.

2. If you receive the wrong item or damaged item, please take some images and send them to us.

3. Please note: we can’t accept exchange or canceling after your order has been shipped.

 

Refunds

Refunds will be processed within approximately 14 business days (excluding weekends and bank holidays) after we receive your returned item(s). On receiving your return the next step is for us to check the item(s). Once our checks are complete we’ll give you a refund to the account you used to purchase the item(s).

All returns are quality checked – items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Refunds will not be given if they do not comply with our returns policy.

 

If you have any question regarding this return policy, please feel free to contact us at service@shopu.co.uk